Citizen value

Office of Management and Budget officials are looking at the Accenture Public Sector Value Model as one of several ways to measure how well e-government is serving citizens' needs.

Under the assessment, organizations that score high on the outcomes part are meeting citizens' needs. It is just as important, however, to meet those needs as efficiently as possible.

The e-government goal is to provide citizens with better service that costs less.

The 2014 Federal 100

Get to know the 100 women and men honored this year for going above and beyond in federal IT.

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