Columns


Why technology is not enough

A recent study found that organizations get the most out of technology when they also adopt new management practices, Steve Kelman writes.

Tackle problems, not mandates, with collaboration

Agencies succeed not when they comply with directives but when they solve problems, writes NAPA's Lena Trudeau.

Why information sharing is not always enough

The job isn't done when information is shared but rather when it is thoroughly analyzed by people not only collecting the dots but also connecting them, writes Zoe Baird of the Markle Foundation.

Agencies should not fear talking to contractors

Columnist Steve Kelman writes that communication between government and industry is key to saving money and and preventing misunderstandings in contract language.

You can't separate the 'social' from social media

Social networking has always been and will continue to be a vital part of any organization, whether it happens online or on the softball field, writes Steve Radick.

A new day for IT management (again)

Former Office of Management and Budget administrator for e-government and information technology Mark Forman sees signs that the federal government is on the verge of embracing shared services.

'Mystery shopper' technique could be effective counterterrorism tool

Steve Kelman writes that the government should use management tools to measure and improve its counterterrorism performance.

Making the cloud work: The federation connection

For Google Wave or any other mega-sharing, browser-based application to work for government, agencies must resolve the issue of trust, writes Chris Bronk.

The outer limits to the crowd's wisdom

The question getting lots of attention in the Government 2.0 space today is: How might crowdsourcing be applied to public participation and government policy-making?

Motivating workers is easier than you think

Private-sector researchers have recently uncovered a way to improve employee satisfaction that's within managers' control, writes John Kamensky.

Insourcing is about strategy, not numbers

Contractors help the government fill a critical gap, and that gap must be the central focus of any debate on insourcing and managing a blended workforce, writes Jaime Gracia.

Government 2.0, meet Citizen 2.0

The future of Government 2.0 might come not from federal agencies' use of social media but from grass-roots initiatives to bring government information into the sunlight.