The Federal IT Dashboard has been updated with agency ratings and evaluations of nearly 800 federal IT projects.
In a new survey by IDC Government Insights, people picked computers and websites as their preferred mode of interaction with federal agencies.
The global Open Government Partnership that's preparing to get off the ground Sept. 20 gets praise and a few warnings.
A survey of 1,000 Americans by MeriTalk and RightNow found that federal customer service is improving.
Twitter announced that it has hired Colin Crowell as director of global public policy.
The Social Security Administration has successfully implemented several programs to boost electronic filing of appeals, a report states.
Federal agencies considering mobile applications should avoid these common myths that might limit their potential, a GSA official said.
Although a few agencies are doing well at getting the public to participate in a meaningful way, most are falling short, according to a new industry report.
Federal agencies are being told to improve customer service, but it's not always a straight path forward.
Google+ has attracted more than 10 million users since its recent introduction. Now the Navy has released an introduction to the new social tagging service.
The Veterans Affairs Department has added amendments to an upcoming major procurement vehicle to specify several types of tablets and light laptop computers it may want to buy.
With 11 million users on Foursquare, many federal venues are being created on the application without official sponsorship by the federal agency managers of those venues.