Management


Shutterstock image (by Macrovector): operator service and support.

Government lags in point-of-contact satisfaction

Use of agency websites as the preferred avenue of citizen contact with government nearly doubled in just two years, says a new study.

Shutterstock image (by Sergey Nivens): Security concept, lock on a digital screen.

Lawmakers rip OPM's 'failure'

Members of Congress heaped hard questions on federal IT leaders at a June 16 hearing and suggested strongly that somebody needs to be fired.

Terry Halvorsen

Halvorsen 'concerned' by status of JRSS software

The Pentagon's top IT official said the Joint Regional Security Stacks software, a key piece of the program's success, needs improving.

FirstNet RFP, Navy CIO and S&T on Facebook

News and notes from around the federal IT community.

Shutterstock image (by Sfio Cracho): double exposure of a businessman and city.

CIO Scott: IT reform is 'different' this time

The federal CIO is confident FITARA will succeed where Clinger-Cohen and other efforts have failed.

Shutterstock image (by Keith Gentry): Harrier jump jet.

Is NetCents-2 finally cleared for takeoff?

After more than a year of protests and re-competes, the Air Force's big IT acquisition vehicle is close to being fully open for business.

Shutterstock image (by Pavel Ignatov): Radio antenna, digital concept.

GSA posts details of telecom pricing

In some of its latest posts on the Interact website, GSA explained how some of its planned pricing catalogs will work.

Shutterstock image (by Makkuro GL): crowdsourcing innovation.

NSF grants, an EIS workshop and more

News and notes from around the federal IT community.

Shutterstock image (by fotogestoeber): virus infection spreading out in a network.

OPM's 'Cyber Pearl Harbor' might affect 14 million

The OPM breach is looking worse than initially projected, with potentially every fed's information compromised. And the breach was discovered during a vendor's sales demonstration.

pen and contract

Contract news from Labor and DOD

News and notes from around the federal IT community.

file folders on a background with binary code

VA set to test new-look health record interface

VA's pending system helps solve the agency's internal interoperability problems, while extending data to the DoD.

Tony Scott  (Photo: VMware)

Scott tells agency CIOs to speed up security measures

The federal CIO's message to agency IT officials doesn't mention the OPM breach, but it certainly conveys a sense of urgency.