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By Steve Kelman

Blog archive

Obama and HR reform

To the surprise of many observers, the Obama administration's director of the Office of Personnel Management, John Berry, seems to be promoting an ambitious agenda of human resources reform. His efforts so far have included  hiring practices and, quite amazingly, a call for pay for performance in the federal government. Berry says the driving force behind that call is President Obama himself, who believes pay for performance must be part of any package of HR improvements in the government.
 
That sets the stage for an interesting battle, especially if the president himsellf is really behind this -- which is plausible, given the political pressures for improving government performance in the context of the large Recovery Act (and possibly health care reform) --related deficits.
 
Pay for performance was a big Bush administration push, and ran into an enormous firestorm of opposition from federal employee unions.  I think the universal assumption around town was that a Democratic administration would just drop the idea, so this statement by Berry is fascinating. Already, the unions have expressed worry about such an effort. One union leader was quoted as saying that any pay for performance couldn't be "just a reward system for star performers."
 
Pay for performance is a complicated issue, more complicated than its advocates often suggest. Individual (as opposed to workgroup) pay for performance may encourage lack of cooperation at the workplace and even sabotage of the efforts of others, which can be counterproductive if production is significantly a workgroup rather than an indivdual product. Objective performance measures are often necessary to counteract perceptions of favoritism that can also hurt workplace morale.
 
Having said that, one of the things that makes the federal government a less attractive workplace than others for bright young people is the perception that it doesn't reward talent and energy sufficiently. The lack of any relationship between performance and pay is one specific complaint along those lines. I have been surprised by the vehemence with which many of my students express this opinion.  Surely, the federal workplace should be a welcoming place to other than star performers, but if we don't have a "reward system for star performers," we're not going to get enough of them in government.  And that's a bad thing.
 
Thus, I find myself welcoming John Berry's statement and wishing him luck.  And I find myself wondering when federal unions will start worrying seriously about improving the performance of government, rather than simply being apologists for the status quo.

Posted by Steve Kelman on Jun 11, 2009 at 1:02 PM


Reader comments

Sat, Jun 13, 2009 Walter Chun Li

I definitely support the views put forward at the blog as well as zoo goer’s comment. Only with an effective “reward system for star performers” could an organization work efficiently and realize its goal cost-effectively. Of course, the precondition is that the organization needs build up a scientific and generally-acceptive performance assessment system. Moreover, to some extent, the leader needs also attach more importance to the improvement of the low-quality workers, rather than just kicking them out, if they are not “dregs” referred by zoo goer. I also think we should hear the voice from the unions, looking forward to their comments at this blog.
6/13/2009 10:59 PM

Fri, Jun 12, 2009 steve kelman

Zoo goer, thanks for the feedback on John Berry -- we need a good person at OPM. And I agree with everything you write in your post. Thanks for reading the blog! Steve

Fri, Jun 12, 2009 zoo goer

Those of us with knowledge of Berry's tenure at the National Zoo and Interior know he is energetic, innovative, and a great communicator. He's a brilliant choice for OPM. You are right to imply that the unions need to get real. They are Bell curve-deniers, afraid to allow that some people are tops and some are the dregs, with a vast middle ground between these groups. They--especially NTEU and AFGE -- seem to think one deserves extra pay for just showing up and going through the motions, which is ridiculous. They need to learn that they did not "buy" a president in supporting Barack Obama. They did buy a thinker capable of addressing national needs for cost-effective government, not the parochial needs of well paid political supporters.

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