Steve Kelman suggests that innovative experiments at state DMVs show the potential for creating dramatically different customer relationships.
News and notes from around the federal IT community.
The widespread use of teleworking has all but spelled the demise of the sleepy snow day.
A major trend is cost, says a DMI survey. If agencies continue using three or four devices per employee, the total price of ownership is going to get prohibitive.
Meet 100 women and men who are doing great things in federal IT.
Click here for the full list
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