What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close

Whitepapers


Business Process Management for Dummies

In today’s dynamic business environment, organizations need to be agile so they’re ready to respond to the litany of challenges coming their way. Business Process Management (BPM) provides that agility by ensuring the full utilization of technology; helping your agency to become far more responsive and meet your goals. Read this eBook to learn more about how BPM enables a more flexible, agile and scalable business model.


Operational Decision Management for Dummies

Everything your agency does relies on decisions. Operational decision management (ODM) is a set of technologies and methods that allow you to automate your day-to-day business decisions without compromising their accuracy and effectiveness. This eBook examines how ODM ensures responsible governance by assuring proper decision approval, securing the library, providing authorization for changes, measuring decision outcomes, and creating a feedback loop to identify further improvements and refinements.


Extending Access Control to the Cloud

Organizations are consuming software-as-a-service applications at an exponential rate. While the advantages of SaaS applications are great, so are the potential pitfalls of unauthorized access. Download this whitepaper and learn about the risks of cloud computing, how you can control those risks and a few things to keep in mind when selecting a vendor for your cloud solutions


Privileged Users: Managing Hidden Risk in Your Organization

While insider breaches have happened for years, many organizations find themselves asking: Are we at risk? The answer comes down to a group known as “privileged users” within your organization. This whitepaper explains 4 simple rules to cut privileged user access issues.


Why It Pays to Take a Business-Centric Approach to Compliance

A poll of CIOs and IT managers reports why departments must defend against complex internal and external threats while mitigating regulatory and compliance concerns. The results provide data about how enterprises view compliance; particularly with identity management and access governance. Read this whitepaper to learn more.


Staying Secure in a Cloudy World

Organizations that deploy public, private or hybrid cloud infrastructures—which today is virtually all of them—must mitigate inherent security risks while also maintaining compliance with industry and government regulations. This paper contains three simple steps for maintaining visibility and control when moving to the cloud.


Linux Enterprise Server Solutions with Expanded Support for the Federal Government

Two types of IT infrastructures are in place today: those that leverage Linux to control systems—and the cost of operating them—and those that do not. This white paper outlines the details of Linux offerings for the Federal government, common misconceptions about changing an IT environment, and additional solutions that reduce operating costs and increase innovation.


The DDoS Threat Spectrum

Bolstered by favorable economics, today’s global botnets are using distributed denial-of-service (DDoS) attacks to target firewalls, web services, and applications, often simultaneously. This DDoS threat spectrum includes conventional network attacks, HTTP and SSL floods, and low-bandwidth threats, plus new threats likely to target emerging service platforms.


Solving Substantiation with SAML

Organizations are deploying distributed, hybrid architectures that can span multiple security domains. At any moment, a user could be accessing the corporate data center, the organization’s cloud infrastructure, or even a third party, SaaS web application. SAML can provide the identity information necessary to implement an enterprise-wide single sign-on solution.


The Dynamic DNS Infrastructure

Between the proliferation of mobile devices and the ever increasing amount of content on the web, DNS usage has seen a huge increase in recent years. Meanwhile DNS continues to be a target for attackers. F5’s full-proxy architecture provides a complete solution.


Top Considerations When Choosing an ADC

The Application Delivery Controller (ADC) chosen as the foundation for a flexible, efficient application delivery strategy can significantly affect network performance, availability, and security while providing opportunities to add business value.


Infoposter: Constituent Care

Federal contact center agencies are facing a seismic generational shift as an estimated 40 million baby boomers approach retirement and a growing number of millennials, whose communications needs are ever changing, enter the workforce. But recent advances in commercial contact centers provide insights into how agencies can both improve constituent satisfaction and boost the operational efficiency of their contact centers.