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9 keys to avoiding another HealthCare.gov

GAO's David A. Powner, Director of Information Technology Management Issues, testifies before the House Oversight Committee on Nov. 13, 2013

The Government Accountability Office's David Powner testified Nov. 13 before the House Oversight and Government Reform Committee on best practices in IT acquistion.

WHAT: A Government Accountability Office report entitled, "Information Technology: Leveraging Best Practices to Help Ensure Successful Major Acquisitions."

WHY: David Powner, director of IT issues at GAO, testified before the House Oversight and Government Reform Committee on best practices for IT investment. The federal government is slated to spend $82 billion on IT in fiscal 2014.

Powner identified seven federal IT projects, including the Veterans Affairs Department's occupational health record-keeping system, as examples of projects hitting their mark -- and discussed the common factors that seemed critical to their success.

VERBATIM: "Among these seven IT investments, officials identified nine factors as critical to the success of three or more of the seven. The factors most commonly identified include active engagement of stakeholders, program staff with the necessary knowledge and skills, and senior department and agency executive support for the program."

FULL REPORT

About the Author

Reid Davenport is an FCW editorial fellow. Connect with him on Twitter: @ReidDavenport.

Reader comments

Fri, Nov 15, 2013

Interesting how the federal government has so many problems with political graft and not getting what is paid for in the insurance site, yet several states like WA and UT appear to have put up authorized alternative sites that actually work (time will tell how well, but the initial interface works).


Maybe the Federal site finally has a point of responsibility that will not try to pass the buck saying "I have the title but I do not know what is going on". Unfortunately, with the Congressional and the Presidential rules, any federal IT program has a ton of political baggage that makes it questionable if the lowest bidder is truly the lowest bidder in the long run and with qualified people to do the job right the first time.

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