Law enforcement

ICE seeks new case management system

Placeholder Image for Article Template

After a plan to build a custom case management system misfired, Immigration and Customs Enforcement is looking for a commercial solution to track its investigations from initial probes through prosecution.

The Department of Homeland Security investigative agency has set up an ambitious schedule to get the system in place, according to a solicitation on FedBizOpps. Testing is set to begin in January 2015, and the system should be operational the following September.

The push comes as ICE is digging its way out of an abandoned effort with contractor Raytheon to build an integrated case management system to replace an aging, Cobol-based mainframe system.

In September 2011, ICE estimated that the case management system would cost about $818 million to build and last through 2024. But by June 2013, the plan was shelved because officials found that "the core technical architecture was technically insufficient," ICE CIO Thomas Michelli said at a Feb. 6 hearing held by the House Homeland Security Committee's Oversight and Management Efficiency Subcommittee. To date, $63.9 million has been spent on the system. ICE now estimates that using commercial software will reduce overall expenses for the system because of lower development and maintenance costs.

The system will run on DHS' private cloud and is intended to be a repository for documents and information on ICE investigations and investigative tools. According to the requirements, the system should be designed to search for information held by DHS and other federal law enforcement agencies, as well as state and local partners. Additionally, the system requires built-in analytical tools to help investigators "further develop intelligence and investigative information." ICE also wants the system to share information about subjects of investigations with Customs and Border Protection, which maintains a "lookout" list for use at border crossings.

The system is expected to launch wide after "extensive system integration testing, performance testing and stress testing," according to the solicitation. Perhaps because of the short schedule and the previous failure to create a system, ICE is looking to keep vendors on a short leash. The new solicitation includes weekly risk meetings, requires vendors to show new functionality in two-week increments during the development and building process, and mandates a January 2015 "code freeze" after which changes would be introduced on an iterative basis as the result of testing.

The requirements also spell out precisely the levels of performance expected for the system: It must be able to accommodate 10,000 concurrent users and process a half-million individual transactions per day.

About the Author

Adam Mazmanian is FCW's senior staff writer, and covers Congress, health IT and governmentwide IT policy. Connect with him on Twitter: @thisismaz.

The 2015 Federal 100

Meet 100 women and men who are doing great things in federal IT.

Featured

  • Shutterstock image (by venimo): e-learning concept image, digital content and online webinar icons.

    Can MOOCs make the grade for federal training?

    Massive open online courses can offer specialized IT instruction on a flexible schedule and on the cheap. That may not always mesh with government's preference for structure and certification, however.

  • Shutterstock image (by edel): graduation cap and diploma.

    Cybersecurity: 6 schools with the right stuff

    The federal government craves more cybersecurity professionals. These six schools are helping meet that demand.

  • Rick Holgate

    Holgate to depart ATF

    Former ACT president will take a job with Gartner, follow his spouse to Vienna, Austria.

  • Are VA techies slacking off on Yammer?

    A new IG report cites security and productivity concerns associated with employees' use of the popular online collaboration tool.

  • Shutterstock image: digital fingerprint, cyber crime.

    Exclusive: The OPM breach details you haven't seen

    An official timeline of the Office of Personnel Management breach obtained by FCW pinpoints the hackers’ calibrated extraction of data, and the government's step-by-step response.

  • Stephen Warren

    Deputy CIO Warren exits VA

    The onetime acting CIO at Veterans Affairs will be taking over CIO duties at the Office of the Comptroller of the Currency.

  • Shutterstock image: monitoring factors of healthcare.

    DOD awards massive health records contract

    Leidos, Accenture and Cerner pull off an unexpected win of the multi-billion-dollar Defense Healthcare Management System Modernization contract, beating out the presumptive health-records leader.

  • Sweating the OPM data breach -- Illustration by Dragutin Cvijanovic

    Sweating the stolen data

    Millions of background-check records were compromised, OPM now says. Here's the jaw-dropping range of personal data that was exposed.

  • FCW magazine

    Let's talk about Alliant 2

    The General Services Administration is going to great lengths to gather feedback on its IT services GWAC. Will it make for a better acquisition vehicle?

Reader comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above