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    Columns


    CISOs take center-stage

    The nature of IT security matters — brought to high alert by episodic breaches and ongoing cyber threats — has raised the stakes and profiles of the government chief information security officer.

    Customer service tips from developing countries

    Other countries appear less constrained when developing new ideas for getting feedback, writes columnist Steve Kelman.

    Performance pay: We know it works

    NGA, among others, has demonstrated that pay for performance works in government, writes consultant Howard Risher.

    Work to rule

    In the physics of the workplace, every management action there will be, by definition, an equal and opposite reaction on the part of employees. So what are we to make of the demise of the National Security Personnel System?

    Empirical evidence can help inform debate about whether a management approach will improve government

    Good empirical evidence about a phenomenon can help inform the debate about whether a management approach will improve government or not, Steve Kelman writes.

    Insourcing: It's still more with less

    It's time to use available commercial technologies and business practices and bring federal acquisition into the 21st century, Bruce Sullivan writes.

    New law has engineers poised for more management duties

    The Weapon Systems Acquisition Reform Act of 2009 highlights the need to give systems engineers greater responsibility and authority, writes John A. Thomas.

    Social contract

    The world of federal procurement and acquisition policy is about as insular as it gets in nonclassified government.

    How Facebook can work for you

    Having a landing spot such as a Facebook fan page can be a dynamic place for people to see goings-on with minimal effect on the organization’s official Web page, writes Joshua Salmons.

    The 'browser mafia' must lead the IT revolution

    Consensus on strategy is fleeting, but most recognize that IT is a catalyst for fundamental change, writes FCW columnist Chris Bronk.

    5-minute citizen engagement plan

    Agencies can better engage the public by learning from less serious sites that seek to 'make people happy for five minutes a day,' writes FCW columnist Mark Drapeau.

    Finding common cause

    The global terrorist threat, brought to U.S. soil on 9/11, has not gone away. And it now includes the ever looming war in cyberspace.

    eSeminar

    • Technology success through the stimulus Karen Jackson

      FCW will present Karen Jackson, deputy secretary of technology for the Commonwealth of Virginia, at 11 a.m. Wed, Dec. 9, in an eSeminar where she will discuss technology acquisition through the stimulus. Read more

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