the lectern banner

  • What immigration has to do with innovation

    Steve Kelman reflects on an insightful book about immigrants' contributions to the early American republic. Read More

    Comments: 2
  • The next big thing in government smartphone apps

    Steve Kelman suggests that innovative experiments at state DMVs show the potential for creating dramatically different customer relationships. Read More

    Comments: 4
  • What to make of startup mania in China

    Steve Kelman questions whether the culture exists to make China's embrace of startups stick. Read More

    Comments: 4
  • Another highly cost-effective management tool

    Steve Kelman spotlights the way some hospitals are using survey results to radically improve customer service. Read More

    Comments: 1
  • A management tool available to all government managers

    Steve Kelman notes that sometimes the most effective efforts are also the easiest. Read More

    Comments: 4
  • When telework really works

    Steve Kelman calls attention to a private-sector experiment that holds important lessons for federal managers. Read More

    Comments: 4
  • Plain language in government

    Steve Kelman adds another reason for feds to avoid bureaucratese. Read More

    Comments: 5
  • Why your agency should be blogging

    Steve Kelman shares a list of top blogs, and makes his own case for why blogging is worth the investment. Read More

    Comments: 4
  • Cross-agency performance goals in the president's budget

    Steve Kelman explains why this year's emphasis on performance management could be different. Read More

    Comments: 2
  • No good deed goes unpunished?

    Steve Kelman spotlights an example of the disincentives government employees have to innovate and over-deliver. Read More

    Comments: 6

The 2015 Federal 100

Meet 100 women and men who are doing great things in federal IT.