Transform Agency Wide Operations by Modernizing Transform Agency-Wide Operations by Modernizing Line-of-Business Applications Using a COTS Application Platform to Ensure Mission Success. In an effort to improve agency-wide operational effectiveness, many Department of Defense (DoD) agencies are turning to commercially-available platforms for building local line-of-business applications. By using one central application development platform, DoD CIOs are able to leverage the benefits of Commercial Off-The-Shelf (COTS) products to quickly and efficiently manage people, missions, and valuable resources. Learn how DoD agencies are able to implement a COTS application platform, Microsoft Dynamics CRM, which has been pre-aligned to meet specific DoD needs. Line-of-business applications that are addressed include: Workforce, Mission, Training, Funds, Assets, Service, and Public Affairs.
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