USDS's Mina Hsiang says big data offers simple solutions to the vast majority of customer complaints.
Resist the pressure to jump right in, and make sure there is clarity on these fundamental goals and scope.
A House-passed bill approved May 6 by a Senate panel would expand the scope of Homeland Security's Social Media Working Group.
Legislation can accomplish only so much when up against "an instinct of secrecy," says Sen. Chuck Grassley.
U.S. Fleet Cyber Command's five-year plan aims to avoid a repeat of the 2013 Iranian hack of the Navy Marine Corps Intranet.
The move comes as OMB is pushing agencies to create in-house digital services teams akin to GSA's 18F and its own U.S. Digital Service.
LaVerne H. Council outlined her leadership style and plans to manage the VA's $4.2 billion in annual tech spending.
Air Operations Centers form the cornerstone of the Air Force's command and control, but the service's top IT officer says an upgrade in AOC architecture has been anything but smooth.
Joseph Demarest, who took a leading role in pointing the finger at North Korea for the Sony hack, moves to the No. 2 position in the Criminal, Cyber, Response and Services Branch.
Agencies have moved beyond the buzzword and are making big data part of their everyday missions.
The chairman of the Senate Commerce Committee wants to know if any personal or policy information was stolen.
The USAF will open an office in Silicon Valley that will complement the one the Pentagon plans.
News and notes from around the federal IT community.
FITARA is about relationships more than CIO authority, says the CIO with the most authority.
For some agencies, the Federal IT Acquisition Reform Act and accompanying guidance dovetail with initiatives already begun. For others, implementation will be a tougher row to hoe.
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