U.S. CTO Megan Smith said there is no reason government can’t match the private sector in customer service.
The American Customer Satisfaction Index blames the decline on budget and staff cuts.
The National Geospatial-Intelligence Agency reorganization is an effort to bolster IC ITE, an ambitious IC-wide IT architecture.
News and notes from around the federal IT community.
Richard Young is the new CIO at the Foreign Agricultural Service.
The DHS inspector general says TSA is unduly classifying embarrassing IT practices at the New York airport.
Citizenship and Immigration Services wants to hire secure IT personnel ahead of an expected tsunami of new application forms.
Several activities in the new Congress signal a shift in spending and strategy that will require increased support from contractors.
Lawrence Livermore National Lab's data center consolidation program won a Sustainability Award from the Energy Department.
Lynn Overmann, deputy chief data officer at Commerce, wants to "turbocharge" the department's open data initiatives.
Considerable worry about security is leavened by what many IT managers term a "very successful" experience with cloud services.
A final indefinite-delivery, indefinite-quantity IT services solicitation is expected in the third quarter of 2015.
Today’s pockets of innovation give glimpses of the tomorrow’s buyers and marketplace.
A DISA project with Metalogix is aimed at dispensing with the kind of thumb drives that aided NSA contractor Edward Snowden's activities.
HHS IG says CMS failed to develop an “overarching acquisition strategy” for the HealthCare.gov.
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