The perception gap between the big bad VA and many veterans' personal experiences reflects a broader trend in judging institutions vs. individuals.
As other departments increase their technology spending, IT leaders can reap the benefits for the entire agency by following these five steps.
Video collaboration can bring big savings and efficiency gains, if managers get past their status-quo concerns.
Steve Kelman discusses research that shows just how important early management choices can be.
Many agencies are using a patch management tool that can be a powerful ally in the quest for continuous monitoring.
Research on three- to seven-year-old children might unlock ways for managers to encourage ethical behavior in the workplace.
It is possible to balance data security and user flexibility -- if agencies follow these key guidelines.
As more and more federal employees use their own mobile devices at work, agencies must focus on securing the data, not the device.
Rather than creating custom apps from scratch, agencies should take advantage of the opportunity to build on one another's valuable data and code.
Agencies that want to step onto the mobile stage should formulate a comprehensive game plan, as opposed to a "let's just build it" mentality.
Rather than skirting the federal procurement system, GSA's 18F is designed to address challenges head on, says Lena Trudeau.
Failing fast is the best way to get better -- in agile development and in life.
If we want real innovation, we need to stop looking for ways to circumvent the federal acquisition system and work together to improve it, writes Stan Soloway.
Cartoonist John Klossner peeks inside 18F.
Steve Kelman notes two important messages about agencies' ability to amplify their impact.
Meet 100 women and men who are doing great things in federal IT.
Click here for the full list
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