Steve Kelman gets another reminder that private-sector software can fall short, too.
Past performance is one of the most important factors in contractor selection, and the government should do more to ensure that such information is accurate and objective.
Other fundamentals matter little if the right team is not in place, but too often key roles go unfilled, writes Richard Spires.
CEB research shows that early problem identification and escalation are crucial to project success, yet the warning signs are all too often overlooked.
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