The Internet has become a ubiquitous kiosk for posting information. The government’s role in collecting and disseminating data should change accordingly, argue Christopher Lyons and Mark Forman.
There's a big difference between complying with directives and actually improving performance, observes Steve Kelman.
Several technologies that the government is adopting could wreak havoc on the experience of people trying to use the government's resources.
Steve Kelman gauges how his students felt about the GSA conference spending scandal before and then after taking part of a course on management and leadership.
In an era of formidable challenges, America needs formidable, and novel, approaches to address them.
Steve Kelman adapts a GSA case study in the wake of the agency's spending scandal.
Steve Kelman adapts a case study in the wake of the GSA's spendind scandal.
If your agency doesn't rank high on the forthcoming list of the best places to work in government, CEB's Sampriti Ganguli has some tips for you.
The current budget crisis could be an opportunity for federal CIOs to help their agencies build a smarter, more efficient and more cost-effective government.
Steve Kelman assesses recommendations in a recent GAO report on strategic sourcing.
Changes in the contracting landscape over the years suggest a series of questions the General Services Administration’s leaders should be addressing, writes consultant Frank McDonough.
Ongoing studies show that a positive mind-set can have a measurable impact on performance, which offers some tantalizing insights for federal managers, writes columnist Steve Kelman.
Federal managers can simplify a complex decision-making process -- and ensure success -- by anticipating and addressing concerns in four basic areas.
Steve Kelman quizzes visiting Chinese students on their use of social media in the repressive Chinese regime.
Steve Kelman considers and responds to ongoing discussions about agile software development.
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