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Roadmap to a Contact Center of Excellence : Whitepaper

When it comes to government IT-based programs, the technology itself rarely seems to be a stumbling block. Agency culture is most often the culprit. The need for improved communication and collaboration are not the only factors preventing your agency from achieving contact center excellence. Download this special report to learn how to get your agency’s contact center on the right path through mobility, social media, cloud services and performance management.

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Five Key Elements to Complete IT Compliance: Whitepaper

Read this eBook and discover how to make even the most complex and dynamic IT infrastructure fully secure and compliant.


The Viewpoint: Supporting Secure Mobile Technology Inside Government Agencies: Whitepaper

Download this Q&A to gain insight into how Government agencies are approaching mobile technology and the ways that agencies can support and secure their mobility initiatives.


Compliance Made Easy: Whitepaper

Federal agencies must abide by various mandated standards in order to secure information, but compliance isn’t as easy as marking off a checklist. Download this digital dialogue to learn what tools exist to help your agency simplify the process.