To catch a thief

Lockheed Martin to market theft-recovery services for computers

In an effort to encourage more U.S. government agencies to buy its computer-theft-recovery service, a Canadian company has granted Lockheed Martin Corp. a license to offer the service in the United States.

Under an agreement announced this month with Absolute Software Corp., Vancouver, British Columbia, Lockheed Martin Mission Sytems will open a monitoring center at its secure facility in Gaithersburg, Md., making it the first facility in the United States for users of Absolute's Computrace product.

When installed on a computer, Computrace software automatically sends data to the monitoring center, enabling administrators to track how the computer is being used and to help locate it if it is lost or stolen.

The system is a response to the growing problem of portable computers being stolen or lost while workers are traveling or working in the field. For example, security procedures at the State Department were criticized last spring when a laptop was stolen from inside its Washington headquarters.

Under the three-year licensing agreement, Lockheed Martin will resell Computrace in the United States, with the Maryland monitoring center set to begin operating in July, said Jon Watada, Lockheed Martin program manager for computer-security products and services. Current users of the Computrace system are monitored by a facility in Vancouver. Some U.S. federal and state agencies have been using Computrace for years.

When the General Services Administration's Public Buildings Service in Atlanta, Ga., started buying laptops a few years ago, it immediately began looking for a way to keep track of them, said Karen Greenhow, regional systems chief for the GSA office, which covers eight states in the southeastern United States.

The Public Buildings Service has been using Computrace for more than two years and has 400 copies in use, she said. About half of the service's workers are in the field and half in regional offices. Many of them travel frequently or telecommute.

Since Computrace was installed on the machines, a few laptops have been stolen, but they were all recovered, Greenhow said.

Workers at the Vancouver monitoring facility "are the first people to be alerted when a laptop is stolen and is being used," she said. The company works closely with GSA's Federal Protective Service to track down the laptops.

The Public Buildings Service installs Computrace on every laptop and has found it to be a good asset-management tool as well, Greenhow said. "The software also tells us whether workers are using the laptops," she said.

Lockheed Martin will market the system as a fee-based service for $50 per year per unit, with quantity discounts for government buyers, Watada said.

Lockheed Martin expects the U.S.-based facility to attract more business from the government because some agencies may have been hesitant to use a foreign-based service, Watada said.

But the Canadian monitoring center has not been an issue for the New Hampshire Office of Emergency Management, which has used Computrace for two years, said Bill Shurbert, a technical support specialist for the New Hampshire office.

When the agency lost a laptop a few years ago, officials decided they needed a recovery method, Shurbert said. Buying insurance for its 30 laptops was too expensive, so they bought the Computrace service instead.

"For very little money, we could put this tracking software on the computers and constantly keep track of them," Shurbert said.

Lockheed Martin plans to add features to Computrace, including secure electronic envelopes that enable the sender and receiver to verify each other's identity, biometric security features and products that can destroy data on a laptop once it has been reported stolen, Watada said.

MORE INFO

Computrace software is installed on a notebook computer, where it

operates in the background, invisible to the user.

When the computer is connected to the Internet or a local-area network,

data is automatically transmitted to a monitoring center. The data—including

the Internet provider address, user name, e-mail address, operating system,

hard drive size, processor type and speed, and the originating phone number—is stored in a secure, online database that customers can view via Web-based

reports.

If a computer is reported missing, it is flagged in the database.

The next time someone makes an Internet or phone connection using

that computer, operators at the monitoring center report the computer's

location and may work with law enforcement officials to recover the missing

equipment.

Source: Lockheed Martin Mission Systems

NEXT STORY: Siebel loses public-sector VP

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.