New automatic vehicle location system enables Cleveland EMS dispatchers to track ambulances
A mobile data solutions provider this month announced the completion of
an automatic vehicle location system for Cleveland's emergency medical services
Radio Satellite Integrators Inc. (RSI) will provide a system that combines
a Global Positioning System receiver, cellular digital pocket data and geographic
information system mapping software to allow Cleveland EMS workers to know
the exact location of each of their 37 vehicles, including ambulances and
supervisor units at any time.
"By having this device in front of the dispatchers, they will now know
who is where and more importantly, who is closest to the location in need
of assistance," Brett Lim, director of marketing for RSI.
Along with position information, a vehicle's speed and light bar status
are also tracked and transmitted wirelessly to the dispatch center. "The
light bar notification is a very unique feature," Lim said. "Whenever the
driver turns the ambulance lights on, it lets the dispatchers know who is
responding to a call and running hot, meaning their lights have been activated."
The system has been up and running since the end of June with only minor
complications, said Jim Willson, Cleveland's EMS communications supervisor.
"Most of the problems were the occasional wire coming lose, but we've fixed
that problem," he said.
According to Willson, the system is an advantage to EMS employees' and
their safety. "If there was a problem with one of our vehicles, I would
know their location within 10 feet of the accident," he said.
Cleveland EMS officials eventually would like to integrate their automatic
vehicle location system with their existing computer-aided dispatch system
in order to eliminate a step or two from the dispatching process, Willson
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