Minnesota carves e-recruiting path

An online resume application accelerated hiring and cut costs for the state.

Minnesota Department of Employee Relations

It used to be a painstaking process for Minnesota's employee relations department to field several thousand resumes a year, sort through applicants' education, experience and skills for more than 100 state agencies, and hire qualified workers. Filling a vacancy took nearly four months on average.

But since 1995, the department has created an automated recruiting and hiring platform by customizing a version of a Yahoo! Resumix Inc. product, upgrading it and integrating it with a Monster.com-like application developed by Ashburn, Va.-based HRWorX LLC for jobseekers.

The system streamlines costs, labor and time so the most qualified applicant is chosen in the fairest manner, said Cheri Hanson, the department's staffing supervisor. Now, instead of the 105 to 110 days it took to hire an individual several years ago, the state on average hires someone within 41 days of getting that person's resume, she said. Searches for qualified applicants take 20-30 minutes instead of hours.

The state, of course, still accepts paper resumes. But nowadays 80 percent of resumes — or 2,800 to 3,200 a month — are submitted online to the state, which maintains a database of 55,000 applicants, a fifth of whom are state employees seeking promotions, she said.

"There is nothing out there like this," Hanson said, adding that Minnesota may have the most comprehensive recruitment system among state governments.

Additionally, job seekers can register, post resumes and tailor searches based on the kinds of jobs, agencies or salaries they're seeking. They can also be alerted via e-mail to potential government openings. As a result, the state has significantly reduced its advertising costs, she said.

Hanson said even those who submitted a paper resume and don't have Internet access can call a job information phone line to submit supplemental information, such as their work preferences, directly into the Resumix system.

Software that provides greater discipline in recruiting helps fill job openings faster and saves money in the long run, especially now that organizations are receiving a greater volume of resumes than before because of the current economy, said Tim Villanueva, vice president and general manager of Resumix.

Acquired by Yahoo! last year, Resumix started 15 years ago, Villanueva said. In addition to numerous corporate clients, the company's public sector clients include 13 federal agencies, 13 state and local governments and a significant number of government contractors, he said, adding the company this spring launched a next generation product.

Villanueva said the company, which also provides consulting services, doesn't sell the product as a magic solution for hiring the most qualified candidates, but emphasizes the combination of people, processes and technology as key to any successful operation. The cost of processing resumes is dramatically reduced by 80 percent to 90 percent, he said.

With Resumix, the entire hiring process is automatically tracked and routed within an organization through the Web to all parties involved. Once a requisition for a new opening is approved, a recruiter is measured on time and cost to fill it. The opening can be posted on internal and external job boards, but most customers create a large candidate database from which they can choose. Accountability and communication between recruiters and an agency's hiring manager are also improved.

Using search and extraction technology, recruiters can find matches based on skills and background, he said. Sophisticated artificial intelligence enables users to search for specific skill sets without getting numerous false matches.

For example, Villanueva said if users input "ADA dentist" then they would get candidates who specialize in dentistry. The program can distinguish "ADA," which in this case stands for the American Dental Association, from the Americans with Disabilities Act, and Ada, a high-level computer programming language, he said. Minnesota's Hanson said local grammar can also be added to the search engine.

The program can also be objective, meaning all resumes get equal consideration. In the past, recruiters that flipped through resumes manually may not have given the last resume in the pile the same consideration as the first one viewed, she said.

NEXT STORY: Maryland tech incubator opens

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.