A primer for what government should do online
- By William Matthews
- Nov 12, 2000
Three economists offer 12 rules of the e-services road.
Activities labeled "green light" are appropriate ones for government
to engage in. Those tagged "yellow light" should be approached with caution.
"Red light" activities should prompt government to stop and look carefully
* Provide public data and information.
* Improve efficiency of government services.
* Support basic research.
* Add specialized value to public data and information.
* Provide services ordinarily provided by the private sector only under
* Provide online services only if the private sector would be less efficient.
* Protect consumer privacy and security online.
* Embrace general use of new technologies with great care.
* Retain proprietary information and patent rights only under special
* Use extreme caution about entering markets where private-sector firms
* Generally, do not aim to maximize net revenues or reduce competition.
* Provide goods and services only when adequate privacy and conflict-of-interest
Source: "The Role of Government in a Digital Age"