The case management challenge

To get a sense of the challenge ahead for FBI officials committed to streamlining case management, consider this: Bureau locales vary from mega-offices with gigabit connectivity to small offices in foreign countries where officials make do with 56 kilobits/sec dial-up lines. The agency maintains more than 300,000 open and closed cases per year, each with a 20-year retention period.

Those cases comprise more than 100 million text documents. One large case file might contain more than 100,000 documents, 1,000 leads and 1,000 evidence items. And the FBI is only one of many federal agencies with a stake in creating a common case management architecture known as the Federal Investigative Case Management System.

Officials expect the system to manage paperless case files, create and manage documents across multiple components and Multipurpose Internet Mail Extensions, manage evidence, perform searches, and generate reports.

In announcing the formation of a case management business task force earlier this year, Office of Management and Budget officials said their goal was to have a target case management architecture reflected in business cases submitted for the fiscal 2006 budget review.

According to a Sept. 14 request for information, a common case management system would save money by cutting duplicative services across investigative agencies.

Vendors' responses to the request should include information on how business processes and data elements could be standardized across departments. The request describes a system that is modular, capable of phased implementation and equipped with real-time access control accountability.

About the Author

David Perera is a special contributor to Defense Systems.

The Fed 100

Read the profiles of all this year's winners.

Featured

  • Then-presidential candidate Donald Trump at a 2016 campaign event. Image: Shutterstock

    'Buy American' order puts procurement in the spotlight

    Some IT contractors are worried that the "buy American" executive order from President Trump could squeeze key innovators out of the market.

  • OMB chief Mick Mulvaney, shown here in as a member of Congress in 2013. (Photo credit Gage Skidmore/Flickr)

    White House taps old policies for new government makeover

    New guidance from OMB advises agencies to use shared services, GWACs and federal schedules for acquisition, and to leverage IT wherever possible in restructuring plans.

  • Shutterstock image (by Everett Historical): aerial of the Pentagon.

    What DOD's next CIO will have to deal with

    It could be months before the Defense Department has a new CIO, and he or she will face a host of organizational and operational challenges from Day One

  • USAF Gen. John Hyten

    General: Cyber Command needs new platform before NSA split

    U.S. Cyber Command should be elevated to a full combatant command as soon as possible, the head of Strategic Command told Congress, but it cannot be separated from the NSA until it has its own cyber platform.

  • Image from Shutterstock.

    DLA goes virtual

    The Defense Logistics Agency is in the midst of an ambitious campaign to eliminate its IT infrastructure and transition to using exclusively shared, hosted and virtual services.

  • Fed 100 logo

    The 2017 Federal 100

    The women and men who make up this year's Fed 100 are proof positive of what one person can make possibile in federal IT. Read on to learn more about each and every winner's accomplishments.

Reader comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group