Kelman: An ounce of prevention?
IGs are one-note Charlies. Good contracting people can play a symphony.
- By Steve Kelman
- Oct 10, 2005
Contracting during Hurricane Katrina relief efforts has been a politicized and media-driven spectacle. One of the most disappointing aspects has been the contrast between the explosion of calls for more inspector general personnel focusing on Katrina-related contracting compared with the absence of calls for more contracting experts.
Elected officials and self-proclaimed watchdogs have been tripping over one another to ask for the spiffiest new Katrina-contracting IG czar, who would be accompanied by an army of fraud-busters.
To be sure, prudence demands a strengthened IG presence. The government is quickly spending a lot of money. As I have written previously, cronyism and fraud are hardly the only or the most significant issues to worry about regarding the quality of contracting during relief and recovery operations. But the flood of money attracts malfeasance and tempts well-intentioned people to take advantage of the lucrative situation.
Our most urgent need is for more good contracting people on the front lines of sensible government spending. Good contracting people bring many skills to the table that IGs don't. First, good contracting people care about many issues, such as designing intelligent requirements and contract structures, that transcend the IG's antifraud mandate.
Good contracting folks have contract management skills involving cost and
performance issues that might not rise to the level of illegality or regulation violations
the IG sweet spot. However, they make the difference in the everyday world of procurement between good contractor performance and mediocre or poor
Past-performance ratings, especially for cost control, are among the government's most important tools for dealing with performance that is undistinguished but not illegal. IGs don't do past-performance report cards; contracting officers do. The government can use past-performance ratings, unlike IG reports, to reward contractors in addition to punishing them.
The difference between the contracting and IG cultures is also important. Contracting experts learn to watch out for the government's interest and be tough and unrelenting when required. But contracting officers generally have a more nuanced view of the proper relationship between the government and the typical contractor than most IGs do.
IGs are mostly in the business of uncovering wrongdoing. Contracting people are in the business of trying to achieve success, which, in most cases, is hurt rather than helped by the unrelenting distrust and suspicion of the waste, fraud and abuse crowd.
In short, IGs are one-note Charlies. Good contracting people can play a symphony.
Finally, there is something bizarre about adding to the number of IGs while not adding to the number of contracting folks. Understaffed contracting shops will make more mistakes and uncover less fraud. The new army of IGs will presumably discover this after the fact, which would appear to justify the decision to concentrate the investment in auditors rather than contracting people.
Wouldn't it be better to reduce problems before they occur? Have we forgotten that an ounce of prevention is worth a pound of cure?
Kelman is a professor of public management at Harvard University's Kennedy School of Government and former administrator of the Office of Federal Procurement Policy. He can be reached at [email protected].