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FEATURES

Accidental publicist
Agencies risk unwitting release of sensitive information using popular office software

Search fusion
Support grows for new way to integrate information analysis and retrieval tools

Visualizing the Army’s new tank
Why the network is the main battle piece in the Future Combat Systems



NEWS

Bush nominates new GSA administrator
Doan would bring IT business background to troubled agency

Senator examines SBA work

Pentium computers vulnerable to cyberattack

Intercepts



COMMENT

Editorial: A time for openness
It is hardly news that GSA has problems. Those problems are multifaceted and have been building for years.

Nelson: Turning GSA around

Welles: Telework coming alive?

Slovin: The proverbial fox guarding the henhouse



MANAGEMENT

Consistent customer service still an elusive goal
Managers say the best contact centers have service-oriented workers and automation

OPM pitches public service

Navy seeks to capture skills data

OPM pitches public service



TECHNOLOGY

Army sets new benchmark for IP telephony
Infantry commanders can now use a phone and place a VOIP call from the battlefield

Symantec to protect databases

The Pipeline

Software adds muscle to organizational charting



BUSINESS

Companies turn to acquisition for growth
Aerospace and defense firms expand IT efforts; midsize services providers get larger

Hughes rethinks satellite strategy



POLICY

No longer a performance model, TSA’s ITMS provides lessons
DHS IG finds that the contract lacked the proper performance measures

Lawmakers turn to IT for grant accountability

Love it or hate it, it’s the law



FlipSide

Benefiting Children’s Inn at NIH


Featured

  • Management
    shutterstock image By enzozo; photo ID: 319763930

    Where does the TMF Board go from here?

    With a $1 billion cash infusion, relaxed repayment guidelines and a surge in proposals from federal agencies, questions have been raised about whether the board overseeing the Technology Modernization Fund has been scaled to cope with its newfound popularity.

  • IT Modernization
    shutterstock image By enzozo; photo ID: 319763930

    OMB provides key guidance for TMF proposals amid surge in submissions

    Deputy Federal CIO Maria Roat details what makes for a winning Technology Modernization Fund proposal as agencies continue to submit major IT projects for potential funding.

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