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FEATURES

Accidental publicist
Agencies risk unwitting release of sensitive information using popular office software

Search fusion
Support grows for new way to integrate information analysis and retrieval tools

Visualizing the Army’s new tank
Why the network is the main battle piece in the Future Combat Systems



NEWS

Bush nominates new GSA administrator
Doan would bring IT business background to troubled agency

Senator examines SBA work

Pentium computers vulnerable to cyberattack

Intercepts



COMMENT

Editorial: A time for openness
It is hardly news that GSA has problems. Those problems are multifaceted and have been building for years.

Nelson: Turning GSA around

Welles: Telework coming alive?

Slovin: The proverbial fox guarding the henhouse



MANAGEMENT

Consistent customer service still an elusive goal
Managers say the best contact centers have service-oriented workers and automation

OPM pitches public service

Navy seeks to capture skills data

OPM pitches public service



TECHNOLOGY

Army sets new benchmark for IP telephony
Infantry commanders can now use a phone and place a VOIP call from the battlefield

Symantec to protect databases

The Pipeline

Software adds muscle to organizational charting



BUSINESS

Companies turn to acquisition for growth
Aerospace and defense firms expand IT efforts; midsize services providers get larger

Hughes rethinks satellite strategy



POLICY

No longer a performance model, TSA’s ITMS provides lessons
DHS IG finds that the contract lacked the proper performance measures

Lawmakers turn to IT for grant accountability

Love it or hate it, it’s the law



FlipSide

Benefiting Children’s Inn at NIH


The Fed 100

Save the date for 28th annual Federal 100 Awards Gala.

Featured

  • Social network, census

    5 predictions for federal IT in 2017

    As the Trump team takes control, here's what the tech community can expect.

  • Rep. Gerald Connolly

    Connolly warns on workforce changes

    The ranking member of the House Oversight Committee's Government Operations panel warns that Congress will look to legislate changes to the federal workforce.

  • President Donald J. Trump delivers his inaugural address

    How will Trump lead on tech?

    The businessman turned reality star turned U.S. president clearly has mastered Twitter, but what will his administration mean for broader technology issues?

  • Login.gov moving ahead

    The bid to establish a single login for accessing government services is moving again on the last full day of the Obama presidency.

  • Shutterstock image (by Jirsak): customer care, relationship management, and leadership concept.

    Obama wraps up security clearance reforms

    In a last-minute executive order, President Obama institutes structural reforms to the security clearance process designed to create a more unified system across government agencies.

  • Shutterstock image: breached lock.

    What cyber can learn from counterterrorism

    The U.S. has to look at its experience in developing post-9/11 counterterrorism policies to inform efforts to formalize cybersecurity policies, says a senior official.

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