Colorado shuts down registration system because of unreliable data

The cost of inconsistent data is becoming clear for some states.
Colorado halted its use of a new $13 million vehicle registration software program earlier this year because of data reliability problems.

In addition to modernizing some back-office operations, the Colorado State Titling and Registration System (CSTARS) should have made routine traffic stops easier to resolve by sending motorist information to patrol officers checking registration data. However, the system began sending wrong files to the field, which in one case led police to impound a vehicle unnecessarily.

Programmers designed CSTARS to exchange data with an older registration system to keep records up-to-date.

But because the two systems stored data differently, they weren’t necessarily in sync, said Patrick Chase, CSTARS project manager.
The state is drafting a report to determine the business-process re-engineering that will be necessary to make CSTARS reliable.

“We don’t have data cleanup issues with the legacy system,” Chase said. “But when we move forward, we will have to monitor how well we do the data updates in a [CSTARS and legacy application] environment.”

About the Author

Alan Joch is a freelance writer based in New Hampshire.

The Fed 100

Read the profiles of all this year's winners.

Featured

  • Shutterstock image (by wk1003mike): cloud system fracture.

    Does the IRS have a cloud strategy?

    Congress and watchdog agencies have dinged the IRS for lacking an enterprise cloud strategy seven years after it became the official policy of the U.S. government.

  • Shutterstock image: illuminated connections between devices.

    Who won what in EIS

    The General Services Administration posted detailed data on how the $50 billion Enterprise Infrastructure Solutions contract might be divvied up.

  • Wikimedia Image: U.S. Cyber Command logo.

    Trump elevates CyberCom to combatant command status

    The White House announced a long-planned move to elevate Cyber Command to the status of a full combatant command.

  • Photo credit: John Roman Images / Shutterstock.com

    Verizon plans FirstNet rival

    Verizon says it will carve a dedicated network out of its extensive national 4G LTE network for first responders, in competition with FirstNet.

  • AI concept art

    Can AI tools replace feds?

    The Heritage Foundation is recommending that hundreds of thousands of federal jobs be replaced by automation as part of a larger government reorganization strategy.

  • DOD Common Access Cards

    DOD pushes toward CAC replacement

    Defense officials hope the Common Access Card's days are numbered as they continue to test new identity management solutions.

Reader comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group