IRS expands CGI work on tax compliance

The Internal Revenue Service awarded CGI Federal a $10 million contract to perform maintenance and operations support for the IRS’ Filing and Payment Compliance system implementation. The award expands work that CGI has been doing for the IRS since March 2005.

The IRS began the implementation of F&PC using CGI’s Computer Assisted Collection System for Government, an online workflow and case management system designed for government compliance operations, to manage filing and compliance cases.


The F&PC implementation lets the IRS handle the annual volume of cases and reduce the growth of delinquent accounts. The system’s efficiency has led to IRS resolving more cases. The system supports automated case analysis to determine the cases that are most productive for the agency to follow up on by IRS agents and private tax collectors.  

The use of private tax collectors has stirred controversy so much so that the House passed a bill last month prohibiting the privatization of tax collection. IRS has said that the use of private tax collectors for the simplest cases helps reduce the tax gap.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

FCW in Print

In the latest issue: Looking back on three decades of big stories in federal IT.

Featured

  • Anne Rung -- Commerce Department Photo

    Exit interview with Anne Rung

    The government's departing top acquisition official said she leaves behind a solid foundation on which to build more effective and efficient federal IT.

  • Charles Phalen

    Administration appoints first head of NBIB

    The National Background Investigations Bureau announced the appointment of its first director as the agency prepares to take over processing government background checks.

  • Sen. James Lankford (R-Okla.)

    Senator: Rigid hiring process pushes millennials from federal work

    Sen. James Lankford (R-Okla.) said agencies are missing out on younger workers because of the government's rigidity, particularly its protracted hiring process.

  • FCW @ 30 GPS

    FCW @ 30

    Since 1987, FCW has covered it all -- the major contracts, the disruptive technologies, the picayune scandals and the many, many people who make federal IT function. Here's a look back at six of the most significant stories.

  • Shutterstock image.

    A 'minibus' appropriations package could be in the cards

    A short-term funding bill is expected by Sept. 30 to keep the federal government operating through early December, but after that the options get more complicated.

  • Defense Secretary Ash Carter speaks at the TechCrunch Disrupt conference in San Francisco

    DOD launches new tech hub in Austin

    The DOD is opening a new Defense Innovation Unit Experimental office in Austin, Texas, while Congress debates legislation that could defund DIUx.

Reader comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group