Federal 100: Henry Chao

Henry Chao
Deputy CIO
Centers for Medicare and Medicaid Services
Health and Human Services Department

The work: Creating a cloud-based system to support the Health Insurance Exchange program, a marketplace that offers affordable insurance options for families and small businesses.

The impact: Chao helped create a new pricing and licensing model that will save the government millions of dollars.

The nuts and bolts: The cloud architecture made it possible to build a virtual environment in which federal, state and commercial organizations could collaborate on the exchanges, a component of the health care reform law. Besides being eminently scalable, Chao’s approach has reduced operational costs by enabling shared services and is now being used as a model for improving the efficiency of Medicare programs.

Read more about the 2012 Federal 100 award winners.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.


  • 2018 Fed 100

    The 2018 Federal 100

    This year's Fed 100 winners show just how much committed and talented individuals can accomplish in federal IT. Read their profiles to learn more!

  • Census
    How tech can save money for 2020 census

    Trump campaign taps census question as a fund-raising tool

    A fundraising email for the Trump-Pence reelection campaign is trying to get supporters behind a controversial change to the census -- asking respondents whether or not they are U.S. citizens.

  • Cloud
    DOD cloud

    DOD's latest cloud moves leave plenty of questions

    Speculation is still swirling about the implications of the draft solicitation for JEDI -- and about why a separate agreement for cloud-migration services was scaled back so dramatically.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.