Federal 100: Jeff Shyshka

Jeff Shyshka
Deputy CIO for Service Delivery and Engineering
Veterans Affairs Department

The work: Strengthening VA’s IT workforce after a departmental reorganization and centralization of IT activities.

The impact: Shyshka’s plan better positions the IT workforce to support emerging lines of business at VA, including mental health, polytrauma and joint VA/Defense Department ventures.

The nuts and bolts: Shyshka developed a staffing model that provides one IT specialist for every 300 users, which is in line with private-sector best practices. He also developed a plan for continuously monitoring the strength of the workforce and supporting career development for IT employees.

Read more about the 2012 Federal 100 award winners.

About the Author

John Stein Monroe, a former editor-in-chief of FCW, is the custom editorial director for the 1105 Public Sector Media Group.

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