With the USAJobs website technical problems extending into a third week, Sen. John Kerry of Massachusetts is calling on Federal CIO Steven VanRoekel to get involved.
A senior official in charge of the USAJobs federal job search website said the agency is now addressing search problems, but users continue to complain about site performance.
The USAJobs 3.0 website is accepting thousands of applications two weeks into the launch, but the number of applications appears to have dropped in comparison to previous months.
Users roundly criticized the launch of USAJobs 3.0 and raised questions about OPM's decision to insource the site.
The USAJobs website's troubles may be easing, but meanwhile rivals are volunteering to help federal agencies with listings.
More than a week after its debut, a recent attempt to fix the USAJobs website may be contributing to problems, an industry critic suggested.
Lawyer offers advice for frustrated job seekers unable to apply for desired positions.
The tumult for the troubled USAJobs revamp does not seem to be over. Although the Office of Personnel Management gave it a thumbs up late Oct. 14, problems continued to frustrate users.
An unexpectedly high number of users flooded the new USAJobs website when it launched, causing the time outs and errors that many users experienced, OPM says.
The user complaints about USAJobs.gov 3.0 continue, with dozens more stories posted to Facebook Oct. 13.
Federal Chief Information Officer Steven VanRoekel is urging department and agency CIOs to begin accepting third-party identity credentialing for federal websites.
President Obama is building on efforts to boost federal information sharing, but according to GAO, much work still remains.