David Rapp

No one is 100 percent secure

The data breach at the Federal Aviation Administration, recently lauded for its cybersecurity practices, shows that how agencies respond to incidents is as important as their work to prevent them.

Kobza: The place for public comments

Government needs both old and new modes of communication to truly tap the wisdom of the crowd.

Steve Kelman

Partner or patsy?

The economic downturn gives agencies a tool for negotiating contract discounts – if they use it.

Bush's legacy is Obama's uncertain mandate

The Bush administration did a commendable job of creating and expanding e-government programs. Now it falls to President Barack Obama to carry the effort forward.

Michael Lisagor

Sweat pants and metrics

Telework improves efficiency and reduces costs, but how can a manager know which employees are working hard and which are hardly working?

A new kind of record-keeper

The next National Archivist could fix decades of problems in digital management.

Living young in the digital age

Managers who understand the Net Generation can transform government.

Who are the brand ambassadors?

Social-media tools can unite government and citizen.

Satisfied employees prove value

Good management has a role in making employees feel engaged and important, and evokes better performance.

Gold standard for a new order

Hardware, networks and processes once defined excellence in agency IT efforts. Now it’s you.

Michael Lisagor's crystal ball for 2009

From Obama appointees to FEMA, find out what his predictions are for the government in 2009.

Are you ready for retirement?

Several factors play into a decision about whether to retire or keep on working — and now the economy is one of them.

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