With well thought-out design, useful analytics, and a truly custom experience for end users, citizen experience can be improved dramatically.
An analysis of five solicitations for contracts worth a total of $7 billion revealed a lack of clarity in agency RFPs
Seville Government Consulting's Jaime Gracia argues that to solve its technology challenges, the government should turn to the small-business community.
Federal IT leaders who are reluctant to rely on managed services providers are missing out on one of the best investments they can make.
New survey shows agency CIOs, CTOs and CISOs agree on the needs, and lament the slow pace of progress.
The government lacks the workforce to handle the exponential growth of information and information assets.
Automating routine citizen services will allow federal employees to focus on more creative and fulfilling tasks.
Despite some alarmist headlines about the transfer of a key internet architecture function, the fact remains that the U.S. cannot relinquish control that it does not have.
Most agencies have the data and domain knowledge needed to drive innovation. Now they need a culture that attracts and nurtures the necessary talent.
A new report offers a range of suggestions for encouraging and sustaining innovation in government.
Data leaks are impossible to reverse, so the best strategy is to prevent intruders from having prolonged, unfettered access to systems in the first place.
Agencies can't afford the risk that comes with IT Death Stars.