Cloud adoption is being driven by broader pressure on agencies and maturation of the Federal Risk and Authorization Management Program.
In the era of big data, comprehensive CX programs are recommended for any enterprise to understand every aspect of customer interaction and perception. Though much has changed, that old adage that "the customer is always right" endures.
Rather than getting to the point of no return, agencies should manage cybersecurity through preventative action, technological excellence, hygiene and training.
The policies are now properly aligned, but successful execution will require structural changes.
Agencies that embrace transparency, collaboration and meritocracy as foundational values will have more success adapting to a fast-moving and increasingly ambiguous future.
Meeting the expectations of end users and agency leaders means ensuring applications perform at the same levels or better once they are operating in the cloud.
Federal agencies should adapt external engagement models from corporate venture capital to take advantage of innovation in the commercial sector.
A chief data officer can drive strategy and execution, but a vision where every employee is empowered by data requires leaders at all levels helping to create an environment where the right business and mission processes and business analytic tools become the center piece of decisions.
While agencies have largely passed previous deadlines, this could be the most difficult mandate to date.
Despite bountiful evidence of wasteful IT spending, Congress has yet to get serious about retiring the nation's antiquated IT.
Two experts explain how to put homeland security front-and-center in today's connected world.
The government agency chief data officer role comes with nuances, and to ensure success, officials need to be mindful of far more than simply structuring datasets.