LaVerne H. Council, the top tech official at the Department of Veterans Affairs, explains how the Office of Information and Technology is modernizing culture, processes and capabilities to create a a world-class, customer-focused and veteran-centered service organization.
The advice in a 15-year-old Government Accountability Office report is remarkably relevant to the CIO's role in the FITARA era.
Great work has been done on the General Services Administration's Enterprise Infrastructure Solutions contract, but the hard work has barely begun.
To realize the benefits of shared services, IT leaders must develop a migration strategy that informs participants of their responsibilities and determines the steps involved.
The keys to the law's success are identifying and mitigating the risks to its implementation, especially in light of the upcoming presidential transition.
By considering the link between the two programs, agencies can unite the dual demands of improving security and embracing the cloud.
NITAAC's program director argues that GWACs offer IT management benefits that extend well beyond price.
A former CTO for the Veterans Affairs Department argues for the embrace of electronic health records.
Today’s new cyber world requires multifactor authentication.
The key to successfully navigating a security breach is to develop a three-pronged, comprehensive incident response process ahead of time.
Six steps human capital officers can take to improve performance at agencies.
Firms could face friendly fire under the False Claims Act.