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  • My 45th Harvard reunion

    Steve Kelman reflects on the shifting emphases of students, alumni and university officials. Read More

  • redux: How GSA helps the government change

    Steve Kelman notes that one of the most important enablers of innovation is a governmentwide entity to provide coaching and air cover. Read More

    Comments: 1
  • What to make of OMB's crackdown on 'rogue' laptop and desktop purchases

    Steve Kelman applauds the effort to channel commodity IT buys into three major GWACS, but argues that settling on five basic configurations is a step too far. Read More

    Comments: 5
  • Smiley faces come to federal government customer service

    Users of certain U.S. government services can now rate their customer experience in one easy step, bringing a big smile to Steve Kelman's face. Read More

    Comments: 1
  • and change in government

    Steve Kelman contends that challenges and other pay-for-success procurements are proof that government can reinvent for the better. Read More

    Comments: 2
  • Steps any manager can take to improve team performance

    Steve Kelman flags another management technique that motivated agency leaders could implement today. Read More

    Comments: 2
  • 'Data-driven reviews' and agency performance

    Steve Kelman takes heart that so many agency heads are leading "STAT"-style meetings. Read More

    Comments: 4
  • To contract better, does government need more in-house experts?

    Steve Kelman asserts that the emphasis on contracting's front end is unwise -- and that subject-specific expertise is sorely needed for better contract management. Read More

    Comments: 9
  • Are you caring enough to give tough feedback?

    Communicating constructively about employees' shortcomings is hard. Steve Kelman seeks some input on one management expert's suggestions. Read More

    Comments: 3
  • Vision and values: Craft your message carefully

    Steve Kelman reports on a brilliant, practical academic study that shows a straightforward way leaders can boost organizational performance. Read More

FCW in Print

In the latest issue: Looking back on three decades of big stories in federal IT.

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