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  • An eye-opening visit to a citizen service center in China

    It's easy to assume the United States is leading the way on digitally serving the citizen. Steve Kelman argues that confidence is misplaced. Read More

  • Chatting with contractors at the Coalition for Government Procurement

    Steve Kelman takes the pulse of vendors who focus on the public sector. Read More

  • Donald Trump's management agenda?

    Steve Kelman looks for clues (and raises concerns) about how the next administration might run. Read More

  • What Dorothy's ruby slippers say about government management

    Steve Kelman argues that the Smithsonian's proposed $300,000 restoration of the shoes Judy Garland wore in "The Wizard of Oz" reflects the same mentality that produces over-engineered government IT projects. Read More

  • Analysis paralysis in government?

    Finding a balance between studying a problem to death and taking swift action can be tricky, but there are signs that federal managers are trying to address the challenge. Read More

The Fed 100

Save the date for 28th annual Federal 100 Awards Gala.

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