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November 7 Emerging Tech: Smart Search

Despite the proliferation of government information online, citizens and agency employees too often still report unsatisfactory levels of frustration when trying to find specific information or services. This story will examine the reasons for these ongoing shortcomings and offer some technology, policy and staffing ideas to solve the problems.

Writer: John Zyskowski, jzyskowski AT 1105govinfo DOT com

Posted on Sep 27, 2011 at 12:20 PM


Featured

  • IT Modernization
    Eisenhower Executive Office Building (Image: Wikimedia Commons)

    OMB's user guide to the MGT Act

    The Office of Management and Budget is working on a rules-of-the-road document to cover how agencies can seek and use funds under the MGT Act.

  • global network (Pushish Images/Shutterstock.com)

    As others see us -- a few surprises

    A recent dinner with civil servants from Asia delivered some interesting insights, Steve Kelman writes.

  • FCW Perspectives
    cloud (Singkham/Shutterstock.com)

    A smarter approach to cloud

    Advances in cloud technology are shifting the focus toward choosing the right tool for the job and crafting solutions that truly modernize systems.

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