McLean, VA
Beyond20
Day 1
Introduction
Service Management as a Practice
Service Strategy
Service Design
Day 2
Review Day 1
Service Design
Service Transition
Service Operation
Day 3
Review Day 2
Service Operation
Continual Service Improvement
Review Program / Exam Prep
ITIL Foundations Certification Exam
Designed for executives and IT professionals from companies with substantial IT infrastructures, course participants either manage IT, manage projects that rely heavily on IT, or perform operations that rely heavily on IT. The course also meets the needs of executives at companies that deliver IT services to external customers. The ITIL Foundations training course provides 18 PDUs for participants who are PMP Certified.
Contact Name: Brian Flora
ph:
7032878710
email:
info@beyond20.com
Company Info:
8300 Greensboro Drive, Suite 800
McLean,
VA.
22102
United States