Whether it's delivering better care for veterans, transforming internal business processes to make federal employees more effective and efficient, or improving the citizen experience on federal websites, digital government aims to enable better government. New tools and technologies are an essential part of these efforts, but the true transformation takes place in the analog world -- rethinking business processes, changing the workplace culture and elevating services to meet today's customer expectations.

Federal agencies have pursued these goals for years, yet too many digital efforts still fail to deliver as expected. And with a new administration in 2021, reassessment is in store for most every initiative.

Please join us for FCW's 2021 Digital Government Summit, which will explore how agencies can better streamline operations, pursue missions more effectively and deliver greater value to citizens.

Attendees will come away with a better understanding of:

  • How to manage digital services across multiple channels
  • Data’s growing role in user-centric design
  • Common obstacles to digital transformation
  • The importance of self-service in a citizen services strategy
  • Security considerations in digital services
  • Advancements in citizen relationship management
  • Leadership's role in cultivating a culture of innovation
  • Acquisition strategies for digital services
  • Shared digital services and interagency resources

Sponsors

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  • HP
  • Yubico

Agenda

Wednesday, March 3, 2021

Venue

 

Washington Marriott at Metro Center
775 12th St NW | Washington, DC 20005

Metro

The Metro Center Station (red/blue/orange/silver lines) is .1 miles from the hotel and in walking distance.

Parking

Valet parking is available at the front entrance to the Washington Marriott at Metro Center on 12th Street.Please note: Parking is not included with your registration.

CPE

NASBA CPE Registry

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.

Number of CPE Credits: 4

CPE Accreditation: Program knowledge level is overview and there is no prerequisite education or advanced preparation require.

Delivery Method: Group Internet Based

Field of Study: Information Technology

Registration # 137543

1105 Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org

Digital Government Summit

DATE: March 3, 2021

TIME: 8:10 am - 1:00 pm
(all times are ET)

LOCATION: Online

COST: FREE for Government Attendees*

*Government registrations require a valid .gov/.mil email address for verification

Sponsorships

To learn more about sponsoring this event, please contact:

Kharry Wolinsky
Public Sector 360
[email protected]
703-300-5825