Digital transformation is the process of rethinking and retooling business processes, workplace culture and user experiences – primarily by replacing rigid legacy systems with digital technologies that are more agile, powerful, efficient and interoperable than their predecessors. In the federal sector, agencies are pursuing digital transformation to streamline operations, more effectively pursue missions and bring greater value to citizens. As a holistic approach to IT, digital transformation requires a fundamental rethinking of how organizations operate, the disruption of silos and greater collaboration throughout an organization.
This workshop will explore the outcomes of digital transformation, including:
- Retooled Business Processes
- Workplace Culture and Change Management
- Automation and Workflow
- Data Analysis and Continuous Process Improvement
- The User Experience
- Mission Attainment
Note: Due to the COVID-19 concerns and current restrictions on large public gatherings, this Workshop is being planned as an exclusively online event. Should the public health environment change, an in-person component may be reinstated at a later date. Please check back here for updates.