Digital transformation is a holistic re-imagining of how companies, governments and organizations use technology, people and processes to deliver services or perform their mission. Through digital transformation, federal agencies look to deliver the same kinds of business or customer-focused digital experiences that are common in the commercial arena.
The federal sector has been pursuing digital transformation for years through various avenues, including IT modernization, in an effort to replace inefficient, creaky legacy systems with more powerful, agile, interoperable and efficient technologies. These new systems are the foundation for transformative services and processes that break through agency silos and encourage closer collaboration across operations.
That quest accelerated in the last year as agencies such as the Small Business Administration, the Internal Revenue Service and the U.S. Post Office rapidly developed and deployed new public-facing web services and resources to support pandemic remote work and relief efforts.
Please join us for this practical, solutions-oriented virtual event. Attendees will come away with an improved ability to:
- Retool Business Processes
- Improve Cybersecurity
- Manage Workplace Culture and Change
- Implement Automation and Workflow
- Capitalize on Data Analysis and Continuous Processes
- Maximize User Experience and Mission Attainment