Director, Digital Government
Accenture Federal Services
USDA’s Animal and Plant Health Inspection Service (APHIS) is entrusted with protecting both the health and value of American agriculture, livestock and other natural resources. With diverse and distributed operations, modernizing APHIS’ complex business systems to enable more efficient service delivery is a critical priority. In this session, Kathy Conrad and Gary Washington will discuss the agency’s overall modernization strategy, steps being taken to streamline and automate core business processes, anticipated benefits and how they have overcome hurdles along the way.