Cloud Accelerator II | Smoothing the Way With SLAs

Apr 18, 2018

12:40 pm - 1:00 pm

Robert Bohn

Cloud Computing Program Manager, Advanced Networking Technologies Division, Information Technology Laboratory (ITL)

National Institute of Standards and Technology

Negotiating a great service level agreement with cloud providers not only gets your agency in the cloud faster, but also ensures better service when it includes specifically defined metrics to suit the agency’s needs. In this session, our speaker will discuss the standards NIST created with industry to move away from the “wild west” of cloud metrics and help agencies secure SLAs for better service and smoother management of cloud contracts.