Example Track 1

An Agency's Journey to Modernization: Internal Revenue Service

Oct 10, 2019

9:35 am - 10:00 am

Nancy Sieger

Chief Information Officer

IRS, Department of the Treasury

The data and paper processing operations of the Internal Revenue Service have morphed over time, bringing new opportunities for innovation and risks in the technology space. Faced with complex tax laws and time constraints, the IRS has had to continuously add systems to its IT environment. The result is a highly complex technical ecosystem. With a plan and supporting legislation, the agency is moving forward to modernize and improve the taxpayer experience. Acting IRS Chief Information Officer Nancy Sieger will discuss the multi-year IRS Modernization Plan and how the agency interacts with taxpayers and the tax community while overcoming numerous challenges and continuing to strengthen cybersecurity protections and improve the taxpayer experience.