Example Track 1

FHA Renovates Digital Operations

Mar 03, 2021

9:40 AM - 10:05 AM

Jonathan Alboum*

Federal CTO and Principal Digital Strategist

ServiceNow

*Providing Session Opening Remarks

Arthur Chin

Digital Service Officer

HUD

[Pending Agency Approval]


Housing and Urban Development’s Federal Housing Administration transformed its digital operations using agile development, digitized documents and APIs. HUD’s Chief Digital Services Officer Arthur Chin will provide a look behind the curtain at FHA’s groundbreaking modernization efforts.

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