Digital Service Management -- FCW

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Digital Service Management

Evolving ITSM to meet the needs of the Digital Business Wednesday June 7 1:00pm - 1:45pm

Michele McFadden, AVP Product Management, BMC
Jon Fraser, Managing Director, Service Management, Online Business Systems

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Advanced Console Design with Remedy Wednesday June 7 1:50pm - 2:35pm

Chris Breeden, Senior Software and Systems Engineer , DOD Agency

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Do You Know Where Your IT Assets Are? The Journey to Manage IT Assets within Two Organizations Wednesday June 7 3:15pm - 4:00pm

Ryan Johnston, Infrastructure Controls Lead, SES Corporation
Becky Smith, President, BGS Consulting LLC

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Increase Employee Productivity and Engagement with a Digital Workplace Initiative Wednesday June 7 4:05pm - 4:55pm

Jeff Mikulas, Principle Software Consultant, BMC
Sam Wood, Senior Consultant, RightStar Systems

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