Federal 100: John E. Hale

John E. Hale
Program Manager
Joint Enterprise E-mail

Defense Information Systems Agency

The work: Creating DISA’s joint enterprise e-mail offering from initial operational capability in February 2011 to supporting more than 300,000 users by the end of the year.

The impact: Hale’s work on the joint e-mail system has helped lead the Defense Department toward an enterprise model for fully integrated identity management.

The nuts and bolts: When performance issues were revealed after the first 40,000 users had migrated to the new system, Hale led a top-to-bottom systems engineering review and quickly implemented more than 75 changes that dramatically improved performance. He helped establish DOD’s first true joint enterprise service, which will eventually include capabilities far beyond e-mail.

Read more about the 2012 Federal 100 award winners.

About the Author

Amber Corrin is a former staff writer for FCW and Defense Systems.

Featured

  • People
    2021 Federal 100 Awards

    Announcing the 2021 Federal 100 Award winners

    Meet the women and men being honored for their exceptional contributions to federal IT.

  • Comment
    Diverse Workforce (Image: Shutterstock)

    Who cares if you wear a hoodie or a suit? It’s the mission that matters most

    Responding to Steve Kelman's recent blog post, Alan Thomas shares the inside story on 18F's evolution.

Stay Connected