Federal 100: Kim Taylor

Kim Taylor
Director of Web Services
Agriculture Department

The work: Turning the popular “Ask Karen” Web service into a mobile application that allows the public to obtain urgent food safety information anytime, anywhere.

The impact: People nationwide can now search the more than 3,200 answers related to food safety, preparation and recalls from their handheld devices, thereby helping to reduce the nation’s 48 million incidents of food-borne illness each year.

The nuts and bolts: Taylor created “Ask Karen” to address a serious but preventable problem: the 5,000 deaths attributed to food-borne illness each year. In addition to creating a mobile app, she developed a Spanish-language version and a new “Ask FSIS” mobile app for food industry and private-sector professionals.

Read more about the 2012 Federal 100 award winners.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

Featured

  • Comment
    customer experience (garagestock/Shutterstock.com)

    Leveraging the TMF to improve customer experience

    Focusing on customer experience as part of the Technology Modernization Fund investment strategy will enable agencies to improve service and build trust in government.

  • FCW Perspectives
    zero trust network

    Why zero trust is having a moment

    Improved technologies and growing threats have agencies actively pursuing dynamic and context-driven security.

Stay Connected