Think of the September deadline for agencies to award contracts under the General Services Administration's $50-billion telecommunications contract as a "yellow light," said GSA's telecom services director.
News, analysis and other updates from FCW's reporters and editors. 08/23/2019
To support long-term modernization initiatives, agencies must invest in skilled staff and open, automated and collaborative processes. 08/22/2019
Chris Krebs, the head of the Cybersecurity and Infrastructure Security Agency at DHS, said that many federal agencies will be outsourcing cyber to a shared service provider in the future. 08/22/2019
Rep. Mike Gallagher (R-Wis.) wants the Defense Department to shore up cyber vulnerabilities in the defense supply chain and says the newly formed Cyberspace Solarium Commission could help. 08/22/2019
News, analysis and other updates from FCW's reporters and editors. 08/22/2019
GSA is thinking about taking the rebuilt IT equipment special item number off Schedule 70 as part of a larger overhaul. 08/21/2019
Immigration and Customs Enforcement is sticking with Palantir's Gotham as its case management tool, and granted Palantir a three-year sole source extension to operate and service the system. 08/21/2019
News, analysis and other updates from FCW's reporters and editors. 08/21/2019
Cloud adoption is being driven by broader pressure on agencies and maturation of the Federal Risk and Authorization Management Program. 08/21/2019
The intelligence community wants to stand up a new program executive office to help develop new IT capabilities. 08/20/2019
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How the program Coding it Forward is building opportunity for budding government data scientists.
In the era of big data, comprehensive CX programs are recommended for any enterprise to understand every aspect of customer interaction and perception. Though much has changed, that old adage that "the customer is always right" endures. 08/15/2019
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