TBM 'years away' from full implementation

Top federal IT officials signaled that they are moving full steam ahead implementing the Technology Business Management framework, but caution that progress will take time.

Shutterstock image: vector of managerial skills utilized throughout a project.
 

Acting federal CIO Margie Graves said the government is pushing forward to implement a standard approach for tracking IT spending decisions across federal agencies, but a top General Services Administration official said full-scale implementation is still "years away."

The Technology Business Management taxonomy is a framework for decision-making that seeks to run an organization's IT operations like a business, mainly through more transparent information around spending decisions. It is more commonly used in the private sector, but the idea has been slowly gaining traction in the federal government since the final years of the Obama administration.

At the 2017 Data Transparency Conference in Arlington on Sept. 26, White House Assistant to the President Chris Liddell said the Trump administration was "a strong supporter" of the Data Act and the extent to which it has laid a foundation for future innovations like the TBM framework. He also called the use of standardized data a "tremendous opportunity" and has speculated in the past that a more centralized approach to tracking IT spending would reveal additional costs.

In June, Liddell said the federal government may actually be spending $200 billion a year on IT, more than twice the amount listed in the President's FY 2018 budget.

Graves said "a number" of federal agencies are currently implementing the TBM framework, and that the CIO Council and GSA's Office of Governmentwide Policy are reaching out to people and organizations in the private and public sector who have already integrated a standardized taxonomy for IT spending to get additional feedback.

"What we're doing with [TBM] is we're taking the conversation out of the realm of 'wow, IT costs a lot and we can't really put our finger on exactly how much it costs and where all those costs are located,' to 'we fixed that problem, we understand what our costs are, we understand what our business cases are,' and now we're moving to…the conversation about how IT adds value to the delivery of the mission," she said.

Dominic Sale, GSA's deputy associate administrator, said the TBM framework is still maturing and integrating itself into the bureaucratic layers that drive government action. Currently the process is almost entirely led out of the CIO office, but Sale said that chief financial officers, chief administrative officers and executives "across the c-suite" will need to be equally involved in order for implementation of the framework to succeed.

"It may be led by the CIO community but [TBM] will fail without involvement from others," said Sale.

Sale also said that while implementation of the framework at GSA has been largely successful, it remains to be seen how difficult integration will be at larger, more complex agencies like the Department of Health and Human Services or the Department of the Treasury. Change is not expected to happen overnight, and Sale warned that ultimately the government is taking a phased approach and expecting lots of imperfection along the way.

"Implementation of TBM is going to take years, I want to lay that out there right now," he said. "This is not a six-month project. This is something where we might have a couple of good [agency case studies] to point to within the next year or so."

That thinking largely falls in line with language used earlier this year in the Office of Management and Budget's 2019 Capital Planning and Investment Control guidelines.

"It is the intent of OMB to follow an incremental process in rolling out these changes," the authors state. "There will not be a big-bang approach in which the lights are turned off on the legacy process and turned on the next day with a new TBM-based process."

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.