A number of information technology vendors have followed their products into Bosnia, providing support and maintenance.
GTE Corp. has created a regional support center for its Mobile Subscriber Equipment in Bosnia. The center is located in Lukavac, about 20 kilometers west of Tuzla, and is co-located with the Army's 1st Armored Division. The center has a staff of six: four who travel with Army units in the field and two who are charged with repairing equipment.
International Data Products Corp. is delivering shipments to support the Bosnian peace-keeping mission in about 15 days, company officials said. The company has a separate business unit responsible for those shipments. Servicing outside the continental United States is provided in about 72 hours through subcontractor Electronic Data Systems Corp.
Computer Sciences Corp. may dispatch three technicians in June or July to support the Army's Standard Army Retail-Level Supply System. In addition, CSC this fall may provide in-theater support for the Department of the Army's Movement Management System, according to a CSC spokesman. DAMMs coordinates shipments and truck convoys at ports of entry.
Stateside, CSC supports the Army's retail-level logistics systems through a 24-hours-a-day, seven-days-a-week telephone customer assistance office at Fort Lee, Va.
And Sterling Software Inc.'s Federal Systems Group has dispatched personnel to Augsburg, Germany, and to Bosnia to support the Defense Intelligence Agency's Theater Rapid Response Intelligence Processor and Defense Intelligence Threat Data System. The Sterling personnel provide automation and training support, according to Sterling.